This is an interesting TED talk by Ernesto Sirolli (“Want to help someone? Shut up and listen!”) which captures the notion of capturing people’s passions and the idea of building on community resources. I don’t have quite as much faith in entrepreneurs as he does, but agree they can be a very important community resource.
From a community engagement point of view I love how his approach is to hang out where people hang out rather than expecting them to come to him.
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